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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mike tennant

September 29, 2025

5  out of  5
rating by Mike tennant
"Corey is the best to work with. I have been with State Farm for years love there service and friendliness."
We responded:
"Mike, thank you for taking time to leave us a review! We agree, Cory is the best! Our office always aims to provide exceptional and friendly service!"
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Brett Farrell

September 26, 2025

5  out of  5
rating by Brett Farrell
"Very help and was able to get rates lowered."
We responded:
"We’re thankful for your feedback! It’s our pleasure to help you with your insurance needs and getting your rates lowered. If there is anything else we can do to help, please let us know!"
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Steven Sweetin

September 26, 2025

5  out of  5
rating by Steven Sweetin
"We're very friendly to talk to and explained all the processes to understand all coverages"
We responded:
"Steve, thank you for your review! We take pride in providing a friendly experience and explaining the process and coverages for our customers to understand. Looking forward to continue working with you in the future!"
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Drusilla Wilson

September 25, 2025

5  out of  5
rating by Drusilla Wilson
"I have had the pleasure of working with two extraordinary individuals. The first one I came into contact with is Carter. Carter gave me a detailed look at having auto insurance with State Farm, compared to what I had. I was able to add towing, an hour of repair for the first hour and other benefits like fifty dollars a day rental. Connor, the office supervisor, called to confirmed all that Carter had said, and to help me to cancel my previous auto insurance contract. I almost forgot to say that I have a five hundred dollars deductible now compared to one thousand I had with the previous company. My insurance monthly bill is also less. I am truly satisfied. 😊😊😊"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your auto insurance - lowering your deductibles, adding towing, rental car, and saving you money. If there is anything else we can do to help, please let us know!"
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Jeremy Martin

September 25, 2025

5  out of  5
rating by Jeremy Martin
"Connor and his team truly go above and beyond for their clients. They take the time to explain coverages in detail and make sure everything is tailored to your needs. You can tell they genuinely care and want the best for the people they serve. If you’re looking for an agent who is knowledgeable, responsive, and trustworthy, I’d highly recommend Connor and his team!"
We responded:
"Jeremy, thank you for your kind review! Our office looks forward to going above and beyond for our customers -- explaining and simplifying coverages, tailoring them to your needs, and caring about what is best for the people we serve! We aim to be knowledgeable, responsive, and trustworthy! "
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DAVID CASINO

September 24, 2025

5  out of  5
rating by DAVID CASINO
"Working with Connor Metcalfe at State Farm has been a truly exceptional experience for my wife and me. From our very first meeting, he was professional, knowledgeable, and genuinely invested in understanding our needs. He made us feel comfortable and took the time to answer all of our questions, ensuring we felt confident in every decision we made. Connor's dedication to providing a personalized experience is what sets him apart. He went above and beyond to find us fair and competitive pricing, meticulously explaining each option and its benefits without any pressure. His expertise and transparent approach made the entire process seamless and stress-free. It's a pleasure to work with someone who combines such a high level of professionalism with a sincere desire to help his clients. We are incredibly happy with our coverage and wholeheartedly recommend Connor Metcalfe to anyone looking for a reliable and trustworthy State Farm agent."
We responded:
"We’re honored by your positive feedback! We are thrilled to have helped you a personalized experience, with fair and competitive pricing, while keeping the process seamless and stress-free! We are looking forward to having you as one of our customers, and assisting with whatever you need in the future!"
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Cindy Cox

September 24, 2025

5  out of  5
rating by Cindy Cox
"Carter at State Farm was absolutely wonderful. He not only saved me a lot of money but he also did it in a very quick and efficient way while all the time being very pleasant and answering all my questions. Made me feel like part of the family. When I got to meet Connor and the rest of the staff they were very nice. Connor was very good. He explained everything to me , and assured me if I could remember another questions to just call there is someone to actually answer the phones, unlike my other agent. Great experience would highly recommend this State Farm group in Taylorville, Illinois."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to save you money and answer any questions that you have! We are happy to have you as part of our State Farm family!"
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Edrie Walton

September 22, 2025

5  out of  5
rating by Edrie Walton
"Cory is always helpful and takes care of all of my insurance requests promptly."
We responded:
"Thank you for taking the time to share your thoughts! We are glad to hear that Cory has been promptly helpful with all your insurance needs and requests! "
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Sharon Long

September 20, 2025

5  out of  5
rating by Sharon Long
"They are very responsive and very polite. Cory and Isaiah were very nice and patient with me."
We responded:
"We’re honored by your positive feedback! We aim to be very responsive and polite/professional, helping to make your experience exceptional and simple! We look forward to help service you in the future."
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Josh Woodson

September 10, 2025

5  out of  5
rating by Josh Woodson
"Connor is fantastic to work with"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Billy Lipcamon

September 6, 2025

5  out of  5
rating by Billy Lipcamon
"These guys are great! Its hard to find an insurance company that treats you like family, and and thats exactly how I felt switching my insurance over from my previous provider. Each member i talked to made sure I completely understood what I was getting and was happy with it. Keep up the great work!"
We responded:
"Thank you for your generous review, Billy! As our customer, we view you as family and take pride helping you feel confident and comfortable with your decision to switch to us. We look forward to continue to help you out in the future!"
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zorkerman

September 6, 2025

5  out of  5
rating by zorkerman
"Connor and State Farm saved me a TON of money over Allstate. He and his people were super easy to work with and very responsive to my questions and concerns. I recommend his agency if you are looking for auto insurance."
We responded:
"Thank you for your review! We value you as a customer and are glad we could help you save a ton of money, while keeping the process easy and responsive for you!"
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Don Beachem Jr

September 5, 2025

5  out of  5
rating by Don Beachem Jr
"I can’t say enough good things about working with Erin, Collin and Connor! From the beginning, I was a bit skeptical about switching to a new insurance company, but they quickly put my worries to rest. Both Erin and Collin were professional, patient, and extremely knowledgeable. They took the time to explain everything clearly and made the process smooth and stress-free. Their customer service went above and beyond, and I left feeling confident that I made the right choice. Highly recommend this team for anyone looking for reliable and trustworthy insurance support! Connor even jumped on the call to assure me that he was in fact not a scam lol. Sorry about that Connor!"
We responded:
"We’re honored by your positive feedback! We are very happy to have you as our customer and take pride in helping provide a smooth process with transitioning over, being professional, patient, and knowledgeable. We are also glad we could help with your peace-of-mind with switching over! If you need anything else moving forward, we are here to assist you!"
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James Jeffords

September 5, 2025

5  out of  5
rating by James Jeffords
"With me traveling as much as I do, if I need documentation, the staff is quick and go out of there to get what I need in a timely manner. Much Thanks"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to quickly help with documentation or whatever else you need!"
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Nancy Morris

September 5, 2025

5  out of  5
rating by Nancy Morris
"Isaiah was excellent to work with as far as getting the policies and Erin was excellent in explaining about the agency and helping to cancel the policies from the old insurance company. It was a pleasure to do business with them!"
We responded:
"Thank you for your generous review, Nancy! We are grateful to have you as a customer and will continue to provide excellent service for you!"
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Tracy White

September 4, 2025

5  out of  5
rating by Tracy White
"Great people to work with! Very pleased with the way they treated me. When they said they would get back with me they did so on my time and very promptly, professionally and let me know exactly how many and who they had working in their office so I didn’t have to worry about someone scamming me. They where very understanding about my medical condition and if I needed them to repeat something they did so without get frustrated with me. Awesome group to work with ❣️"
We responded:
"Thank you for your generous review, Tracy! We glad to have you as our customer and look forward to continually providing simple, prompt, and professional service for you!"
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Joe Middendorf

September 4, 2025

5  out of  5
rating by Joe Middendorf
"I spoke with Collin yesterday who was great to speak with and he found me a much better rate on my home and auto insurance which included better coverage. Erin spoke with me today to complete the onboarding process and she was great on keeping the process quick and easy. It will be easy for me to recommend this agency to others due to having good rates and great employees."
We responded:
"Joe, we are happy to have you as a customer! Glad that we were able to help you save money with a better rate for your home and auto insurance and get you better coverage! Keeping our onboarding process quick and easy is something that we strive for! Thank you for your review and referrals!"
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Vinit Hendre

August 20, 2025

5  out of  5
rating by Vinit Hendre
"Cory & Collin are the best insurance agents I have ever seen. They are prompt, fast, and super helpful to get any kind of insurance with State Farm. Highly recommend these guys and their support!!"
We responded:
"We appreciate your review! A value in our office is providing prompt, fact, and super helpful service, so we are happy to hear that you've had a great experience! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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jon wirsz

August 19, 2025

5  out of  5
rating by jon wirsz
"So far, so good. Quick and responsive!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are here to provide efficient, quick, and responsive service!"
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janaye moore

August 18, 2025

5  out of  5
rating by janaye moore
"Great customer service provided by Erin and Carter. Highly recommend speaking to either one of them efficient and direct."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with efficient, direct, and great customer service! If there is anything else we can do for your insurance needs, just let us know!"
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Rick Mccoy

July 25, 2025

5  out of  5
rating by Rick Mccoy
"This team was great, getting our insurance. We are paying almost half of what we were paying before on our automotive insurance, with better coverage and half the deductible. Thank you all!!"
We responded:
"Rick, we are grateful to have you as a customer! Glad we could help you cut your deductibles and payment in half and get you better coverage! Looking forward to servicing your needs!"
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Michael Newhouse

July 18, 2025

5  out of  5
rating by Michael Newhouse
"Greatly appreciate Collin and Erin getting me switched over and saving on my Auto Policy! Hands down best team! Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know we were able to help you save money and get you the coverage you need when switching over! Thank you for trusting us with your business!"
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william morris

July 15, 2025

5  out of  5
rating by william morris
"Best in the business! Will do everything in his power to give you the best rates while giving you the best customer service you could ever ask for out of an insurance agent!"
We responded:
"Thank you for your 5-star review! We're happy to help give you the best rates for the coverage that you need, and our goal is to provide the best customer service for you!"
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Mark Mellen

July 15, 2025

5  out of  5
rating by Mark Mellen
"Received call from State Farm: Metcafe’s.Insurance Spoke with Connor as I had a request to get a quote on Saturday online site. I was pleasantly surprised with the great customer service on onboarding my insurance needs and taking time to buy better insurance than what I had. I spoke with Erin who provided assistance in more details and how there office helps their clients, provided support in leaving my prior insurance company. Then sent additional follow up email with all the details we spoke about. Wonderful customer service!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service and helping with your insurance needs at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ken Duffy

July 9, 2025

5  out of  5
rating by Ken Duffy
"Connor is much more than an insurance agent providing coverage. He looked into everything to ensure I had the proper cover for my personal situations. Connor also took time to explain beyond just coverage and how to make sure my policies are set up to work for me and benefit me in the future."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to help with getting you the proper coverage for your personal situations! Our office values are centered on taking time to explain your coverage and policies, get the correct coverages for you, and simplify the insurance process!"