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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tina Herman

Tina Herman

December 8, 2025

5  out of  5
rating by Tina Herman
"I talk to Collin on the phone this morning, very nice and professional. He passed my email on for verification and I received the paperwork needed in record time."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with professional and record time service! If there is anything else we can do for your insurance needs, just let us know!"
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Leslie West

December 8, 2025

5  out of  5
rating by Leslie West
"Top Tier! Professional and extremely responsive. 🤩"
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Michael McKinnie

December 5, 2025

5  out of  5
rating by Michael McKinnie
"Collin did an exceptional job getting me re-established with State Farm. He was consistent (even when I admittedly wasn’t) without being “pushy” whatsoever, and really considered what I needed. I was previously with State Farm for a couple of years with another local office, but switched to a certain big name competitor due to getting a better rate. After that 6 months and some issues with their customer service, I was ready to come back to State Farm. Great rate, equal or better coverage, and glad to be working with a local office again. I didn’t even realize there was more than one office in Taylorville, but I’m glad I was connected with Collin. Connor called for an onboarding call to make sure everything was square and explain how his office operates. This was an appreciated gesture and really helped establish the client relationship. It was a very informative call, and I can tell Connor takes pride in his office and his agents. It reassured me that I made the right decision. All that said - I highly recommend Connor’s office. Glad to be doing business with them."
We responded:
"Thank you for your generous and gracious review! Our agency aims to provide consistent, helpful, and informative information and recommendations when working with customers. We really consider what you need by having rapport-building conversations that often result is getting you better coverage and a great rate, which can help reassure that you are making the right decision! We appreciate you as a customer and look forward to assisting you in the future!"
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Adam Sharpe

December 5, 2025

5  out of  5
rating by Adam Sharpe
"Great insurance agents for State Farm. Saved me a lot of money on both vehicle and home insurance. Great rates. They walk with you through the whole process."
We responded:
"We are happy to hear about your experience with our office! We aim to be great insurance agents by walking you through the whole process, help with personalizing the best coverage for you, and help save a lot of money on your vehicles and home with great rates!"
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Andy Vasquez

December 2, 2025

5  out of  5
rating by Andy Vasquez
"Great customer service. Great explanation of the process and product."
We responded:
"Thank you for your 5-star review! A major focus in our office is providing exceptional customer service by providing simple and great explanations. We look forward to assisting you in the future!"
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Cynthia Brandt

December 1, 2025

5  out of  5
rating by Cynthia Brandt
"Quick response to my question."
We responded:
"Cynthia, thank you for your review! We take pride in making sure we are working hard to give our customers quick and accurate responses! Looking forward to continuing to assist you in the future!"
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Sou-yie Chu (Maury)

November 28, 2025

5  out of  5
rating by Sou-yie Chu (Maury)
"I've recently bought my car and home insurances from this agency. During the search process, they were proactive, friendly, and professional. I felt that they can be trusted to provide good services when I need them."
We responded:
"Sou-Yie, thank you for reviewing our State Farm office! We aim to provide a proactive, friendly, and professional experience for all of our customers! Thank you for trusting us with your insurance needs. We look forward to providing good service whenever you need!"
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ROSEANN HERNANDEZ

November 24, 2025

5  out of  5
rating by ROSEANN HERNANDEZ
"Connor was great and professional at details and answered our questions. Great Team"
We responded:
"Thank you for your 5-star review! We aim to provide great and professional details, while answering all of your questions! We are grateful to have you as one of our valued customers!"
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Stan Clarry

November 14, 2025

5  out of  5
rating by Stan Clarry
"Connor was very professional and he explained things well"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; our goal is to provide a professional experience, while keeping things simple by explaining things well to our customers! Looking forward to assisting in the future."
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Kelsey Washington

November 14, 2025

5  out of  5
rating by Kelsey Washington
"Connor is great to work with. If I have to add or change something its so easy. Its done with one message. Would definitely recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We are so happy to hear that you have experienced how easy it is take of something with our office - that is one of main focuses in the office!"
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Jim Hovis

November 13, 2025

5  out of  5
rating by Jim Hovis
"Will good sitting up all my insurance. I will pass them on to ather clients that I know. That Connor Metcalfe offers was great to me and my wife."
We responded:
"We’re honored by your positive feedback! We are happy to have helped you get your insurance setup. We greatly appreciate your referrals, you, and your wife! Looking forward to working with you moving forward!"
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Chuck Evans

November 6, 2025

5  out of  5
rating by Chuck Evans
"Very helpful with details."
We responded:
"Thank you for you 5-star review, Chuck! We are always here to provide help and clearly explain things in detail for you! We look forward to helping you out in the future!"
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Bob Gribble

October 27, 2025

5  out of  5
rating by Bob Gribble
"Isaiah was very helpful and personable."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Theresa Gribble

October 27, 2025

5  out of  5
rating by Theresa Gribble
"Very informative about office and personnel. Great to have a voice with a name"
We responded:
"Thank you for reviewing our State Farm office! We value knowing our customers, helping them with their needs, and giving informative communication about our staff, coverages, and next steps! We look forward to having you as one of our valued customers!"
Profile photo of Garrett McKinney

Garrett McKinney

October 26, 2025

5  out of  5
rating by Garrett McKinney
"Connors been very helpful getting my wife and I set up for our vehicles, especially during an unfortunate circumstance time. He's very knowledgeable and gets things done very quick while breaking down the explanation of benefits."
We responded:
"Thank you for taking the time to share your thoughts! We aim to help out with setting up your insurance and happy to have helped with your vehicles. We want to provide knowledgeable and timely service with simple explanations of benefits! We look forward to working with you in the future!"
Profile photo of Betty Compton

Betty Compton

October 20, 2025

5  out of  5
rating by Betty Compton
"Both Connor and Erin were very helpful. Connor got me more coverage than i had previously with lower deductible. I was very pleased with him. Erin helped me through the process of canceling my previous policy and was very helpful with setting up my state farm app. I am very pleases with the service i received"
We responded:
"Betty, we appreciate your review! We are glad we helped with getting you more coverage and lower deductibles, as well as helping with a smooth transition to our office!"
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Megan Sun

October 16, 2025

5  out of  5
rating by Megan Sun
"Great staff, great company!! 👏🏽"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Paul Bunton

October 15, 2025

5  out of  5
rating by Paul Bunton
"Carter handled everything perfectly for us for our home and 3 autos. He made the transition from another company to State Farm an easy process. He addressed all of our concerns in a very professional manner. We appreciated his honesty and concern for our personal needs. It was a plus to speak with Connor who discussed information about the staff as well as the proper procedure to file claims, etc. So far we are totally impressed with the office."
We responded:
"Paul, we’re honored by your positive feedback! Glad we were able to help address all your concerns in a professional manner and that the transition was smooth for your home and 3 autos. We believe in honesty and focusing on finding solutions for your personal needs, while giving you the proper procedures, steps, and information to have confidence in our services! We are happy to have you as one of our valued customers!"
Profile photo of Janice Repscher

Janice Repscher

October 15, 2025

5  out of  5
rating by Janice Repscher
"Love that my State Farm Office is right here in town and I can rely on Corey to get my requests taken care of right on the spot. He's definitely a good neighbor!"
We responded:
"Thank you for reviewing our State Farm office! We are happy to be right here in town to take care of any requests, right on the spot! We are looking forward to continuing to be your Good Neighbor!"
Profile photo of Laurie Borchardt

Laurie Borchardt

October 13, 2025

5  out of  5
rating by Laurie Borchardt
"Great people working at this company. Very informative and kind."
We responded:
"Thank you for your review, Laurie! We are pleased to hear that we are able to help provide informative and kind service - those are large focuses within our office!"
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Mike tennant

September 29, 2025

5  out of  5
rating by Mike tennant
"Corey is the best to work with. I have been with State Farm for years love there service and friendliness."
We responded:
"Mike, thank you for taking time to leave us a review! We agree, Cory is the best! Our office always aims to provide exceptional and friendly service!"
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Brett Farrell

September 26, 2025

5  out of  5
rating by Brett Farrell
"Very help and was able to get rates lowered."
We responded:
"We’re thankful for your feedback! It’s our pleasure to help you with your insurance needs and getting your rates lowered. If there is anything else we can do to help, please let us know!"
Profile photo of Steven Sweetin

Steven Sweetin

September 26, 2025

5  out of  5
rating by Steven Sweetin
"We're very friendly to talk to and explained all the processes to understand all coverages"
We responded:
"Steve, thank you for your review! We take pride in providing a friendly experience and explaining the process and coverages for our customers to understand. Looking forward to continue working with you in the future!"
Profile photo of Drusilla Wilson

Drusilla Wilson

September 25, 2025

5  out of  5
rating by Drusilla Wilson
"I have had the pleasure of working with two extraordinary individuals. The first one I came into contact with is Carter. Carter gave me a detailed look at having auto insurance with State Farm, compared to what I had. I was able to add towing, an hour of repair for the first hour and other benefits like fifty dollars a day rental. Connor, the office supervisor, called to confirmed all that Carter had said, and to help me to cancel my previous auto insurance contract. I almost forgot to say that I have a five hundred dollars deductible now compared to one thousand I had with the previous company. My insurance monthly bill is also less. I am truly satisfied. 😊😊😊"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your auto insurance - lowering your deductibles, adding towing, rental car, and saving you money. If there is anything else we can do to help, please let us know!"
Profile photo of Jeremy Martin

Jeremy Martin

September 25, 2025

5  out of  5
rating by Jeremy Martin
"Connor and his team truly go above and beyond for their clients. They take the time to explain coverages in detail and make sure everything is tailored to your needs. You can tell they genuinely care and want the best for the people they serve. If you’re looking for an agent who is knowledgeable, responsive, and trustworthy, I’d highly recommend Connor and his team!"
We responded:
"Jeremy, thank you for your kind review! Our office looks forward to going above and beyond for our customers -- explaining and simplifying coverages, tailoring them to your needs, and caring about what is best for the people we serve! We aim to be knowledgeable, responsive, and trustworthy! "