Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Davie Showalter

Davie Showalter

February 5, 2026

5  out of  5
rating by Davie Showalter
"Very nice people i heard from one of my friends how well she saved mo eyes on her car insurance and I called up and talked to Issac and it was a simple process to sign up and I even bundled my renters insurance. Thank you Conner and Issac for all your help."
We responded:
"Thank you for your 5-star review, Davilyn! We are grateful to have you as a valued customer and are thrilled to have helped you bundle your auto and renters, save money, and provide a simple process!"
Profile photo of Patriot Forever

Patriot Forever

February 5, 2026

5  out of  5
rating by Patriot Forever
"Great experience getting my insurance on our autos and home set up with Connor. He was very professional and saved us a ton of money over what we were paying at Progressive!!! I would highly recommend that you get Connor to quote your insurance for your autos & home."
We responded:
"Thank you for your 5-star review! We are happy to have helped you get insurance on your autos and home and help save a ton of money! We aim to provide the most professional and friendly experience. We look forward to continue helping you in the future!"
Profile photo of Greg Mixon

Greg Mixon

February 4, 2026

5  out of  5
rating by Greg Mixon
"Connor, Isaiah and team have all been super helpful and communicative throughout the entire process. Very fortunate that spending an hour or two listening to them has saved me almost $1K compared to my old insurance, while also providing more coverage. I would highly recommend to anyone that values low prices, great service and a family-friendly feel."
We responded:
"Greg, thank you for your 5-star review! We are thrilled to hear about your experience and that we were able to help you save almost $1k, while providing more coverage. Our aim is to provide super helpful a timely communication, great service, and a family-friendly feel! We are happy to have you as a valued customer!"
Profile photo of Tim Brouillet

Tim Brouillet

February 4, 2026

5  out of  5
rating by Tim Brouillet
"Extremely helpful and very knowledgeable."
We responded:
"Thank you for your 5-star review, Tim! We are happy to hear about your experience and aim to provide extremely helpful and knowledgeable service!"
Profile photo of Jamie Wambugu

Jamie Wambugu

January 28, 2026

5  out of  5
rating by Jamie Wambugu
"Friendly service, they explained everything to me. I enjoyed the personal feel , and they save me money from the coverage I did have and I have more coverage for less ."
We responded:
"Thank you for your 5-star review! We are happy to have you as a valued customer, and aim to provide a personal feel, getting you more coverages for less, and help you save money!"
Profile photo of Sean McQueen

Sean McQueen

January 23, 2026

5  out of  5
rating by Sean McQueen
"Extremely polite and very helpful! They are very patient and take their time with u with full explanations of all policies and the coverages. Highly recommend!"
We responded:
"Thank you for your 5-star review of our office! We aim to provide polite, patient, and helpful service. Breaking down and simplifying full explanations of policies and coverages is something we seek to do for all of our customers!"
Profile photo of Seth Morgan

Seth Morgan

January 21, 2026

5  out of  5
rating by Seth Morgan
"Incredibly helpful and speedy assistance. Great to work with."
We responded:
"Seth, thank you for the 5-star review! Our office aims to provide helpful, speedy assistance, and a great experience for our customers! Looking forward to assisting in the future."
Profile photo of Andi Flinn

Andi Flinn

January 17, 2026

5  out of  5
rating by Andi Flinn
"What a great experience with this office! Connor not only helped me with my insurance, but also talked me through financial planning for my future. Highly recommend him!"
We responded:
"Thank you for your 5-star review, Andi! We are grateful to know that we were able to help you with your insurance and financial planning! "
Profile photo of hayden burtis

hayden burtis

January 17, 2026

5  out of  5
rating by hayden burtis
"Connor is the best State Farm agent around! Ask him about life insurance! Great guy and great staff. Most knowledgeable and friendly agent I have ever worked with! Give him a call if you are looking for insurance or financial advice!"
We responded:
"Hayden, thank you for your 5-star review! We aim to help protect our customers with life insurance and make sure that our staff if knowledgeable and friendly. We love helping customers with their insurance and financial planning!"
Profile photo of Edrie Walton

Edrie Walton

January 16, 2026

5  out of  5
rating by Edrie Walton
"Cory is always helpful and takes care of all of my insurance requests promptly."
We responded:
"Thank you for taking the time to share your thoughts! We are glad to hear that Cory has been promptly helpful with all your insurance needs and requests! "
Profile photo of Deb Ervin

Deb Ervin

January 15, 2026

5  out of  5
rating by Deb Ervin
"I am extremely satisfied with the informative response I received from Colin when we were in need of insurance. There was no waiting, as he was down to business in a very respectful manner."
We responded:
"Thank you for your 5-star review, Deb! We aim to provide an informative, timely and respectful, and satisfying experience for our customers! We look forward to assisting in the future!"
Profile photo of Melvin Jefferson

Melvin Jefferson

January 9, 2026

5  out of  5
rating by Melvin Jefferson
"I never thought I would ever be able to get State Farm insurance but after I was referred by my girlfriend I not only was able to get car insurance coverage but I also have life insurance and renters insurance all in one. Connor and his staff were awesome and I highly recommend them."
We responded:
"Melvin, thank you for your review and love seeing your photo! We are glad that we were able to help you save money with your car insurance, life insurance, and renters insurance! Our aim is to provide and awesome experience for our customers."
Profile photo of Brett Farrell

Brett Farrell

December 28, 2025

5  out of  5
rating by Brett Farrell
"Very helpful and was able to get rates lowered."
We responded:
"We’re thankful for your feedback! It’s our pleasure to help you with your insurance needs and getting your rates lowered. If there is anything else we can do to help, please let us know!"
Profile photo of Roberto Valdes

Roberto Valdes

December 22, 2025

5  out of  5
rating by Roberto Valdes
"This has been the best experience I have had after switching insurance providers. Connor’s team runs like a well oiled machine. Collin was awesome withwalking thru the process of getting me switched over, and Connor performed an onboarding call after to welcome me and go over everything. Very impressed!"
We responded:
"Roberto, thank you for your gracious review! We are happy to have you as one of our valued customers. Our aim is to provide you with the best experience, simplifying things as we walk thru the process, and running like a well oiled machine! We look forward to assisting you in the future!"
Profile photo of Barb Baker

Barb Baker

December 17, 2025

5  out of  5
rating by Barb Baker
"I had.a question concerning our policy. Conner was quick to reply."
We responded:
"We appreciate your review! We aim to help our customers with what they need in a quick and timely manner! We look forward to continuing with assisting you with your insurance needs in the future!"
Profile photo of Jared Woodruff

Jared Woodruff

December 12, 2025

1  out of  5
rating by Jared Woodruff
"Started off great, then ended horrible. Insured our house and cars, great rates, but poor communication. State Farm decided to not continue our home coverage 3 weeks after starting the policy. Had to deal with checks not being cashed. Just a royal pain. They could have handled it better and more professional. State farm lost my business forever. Edit: I appreciate the call from Connor to listen and understand what went wrong for all the reasons, life really sucks. But even with their excuses and processes, nothing changed for me, so I'm moving on from State Farm, I've had enough."
We responded:
"We’re very sorry to hear about your experience. It seems that there was a misunderstanding on how policies are submitted and how underwriting and external surveys of the properties work. Your check was not cashed because your escrow company waited 10 days to get the check sent out to us, and the policy went into declination during that timeframe. We aim to provide a simple and professional experience and will look to continue improve our direct communication with customers during this process."
Profile photo of Josh Bliven

Josh Bliven

December 10, 2025

5  out of  5
rating by Josh Bliven
"Very helpful and knowledgeable team, easy to work with that has made every transaction seamless."
We responded:
"Thank you for your gracious review, Josh! Our goal as a team is to be helpful and knowledgeable, easy to work with, and make every transaction as seamless as possible!"
Profile photo of Tina Herman

Tina Herman

December 8, 2025

5  out of  5
rating by Tina Herman
"I talk to Collin on the phone this morning, very nice and professional. He passed my email on for verification and I received the paperwork needed in record time."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with professional and record time service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Leslie West

Leslie West

December 8, 2025

5  out of  5
rating by Leslie West
"Top Tier! Professional and extremely responsive. 🤩"
We responded:
"Leslie, thank you so much for your generous review! We are happy to hear that you have had a top Tier experience with our agency! Our aim is to be professional and extremely responsive in helping our valued customers with their needs!"
Profile photo of Michael McKinnie

Michael McKinnie

December 5, 2025

5  out of  5
rating by Michael McKinnie
"Collin did an exceptional job getting me re-established with State Farm. He was consistent (even when I admittedly wasn’t) without being “pushy” whatsoever, and really considered what I needed. I was previously with State Farm for a couple of years with another local office, but switched to a certain big name competitor due to getting a better rate. After that 6 months and some issues with their customer service, I was ready to come back to State Farm. Great rate, equal or better coverage, and glad to be working with a local office again. I didn’t even realize there was more than one office in Taylorville, but I’m glad I was connected with Collin. Connor called for an onboarding call to make sure everything was square and explain how his office operates. This was an appreciated gesture and really helped establish the client relationship. It was a very informative call, and I can tell Connor takes pride in his office and his agents. It reassured me that I made the right decision. All that said - I highly recommend Connor’s office. Glad to be doing business with them."
We responded:
"Thank you for your generous and gracious review! Our agency aims to provide consistent, helpful, and informative information and recommendations when working with customers. We really consider what you need by having rapport-building conversations that often result is getting you better coverage and a great rate, which can help reassure that you are making the right decision! We appreciate you as a customer and look forward to assisting you in the future!"
Profile photo of Adam Sharpe

Adam Sharpe

December 5, 2025

5  out of  5
rating by Adam Sharpe
"Great insurance agents for State Farm. Saved me a lot of money on both vehicle and home insurance. Great rates. They walk with you through the whole process."
We responded:
"We are happy to hear about your experience with our office! We aim to be great insurance agents by walking you through the whole process, help with personalizing the best coverage for you, and help save a lot of money on your vehicles and home with great rates!"
Profile photo of Andy Vasquez

Andy Vasquez

December 2, 2025

5  out of  5
rating by Andy Vasquez
"Great customer service. Great explanation of the process and product."
We responded:
"Thank you for your 5-star review! A major focus in our office is providing exceptional customer service by providing simple and great explanations. We look forward to assisting you in the future!"
Profile photo of Cynthia Brandt

Cynthia Brandt

December 1, 2025

5  out of  5
rating by Cynthia Brandt
"Quick response to my question."
We responded:
"Cynthia, thank you for your review! We take pride in making sure we are working hard to give our customers quick and accurate responses! Looking forward to continuing to assist you in the future!"
Profile photo of Sou-yie Chu (Maury)

Sou-yie Chu (Maury)

November 28, 2025

5  out of  5
rating by Sou-yie Chu (Maury)
"I've recently bought my car and home insurances from this agency. During the search process, they were proactive, friendly, and professional. I felt that they can be trusted to provide good services when I need them."
We responded:
"Sou-Yie, thank you for reviewing our State Farm office! We aim to provide a proactive, friendly, and professional experience for all of our customers! Thank you for trusting us with your insurance needs. We look forward to providing good service whenever you need!"
Profile photo of ROSEANN HERNANDEZ

ROSEANN HERNANDEZ

November 24, 2025

5  out of  5
rating by ROSEANN HERNANDEZ
"Connor was great and professional at details and answered our questions. Great Team"
We responded:
"Thank you for your 5-star review! We aim to provide great and professional details, while answering all of your questions! We are grateful to have you as one of our valued customers!"