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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Josh Woodson

September 10, 2025

5  out of  5
rating by Josh Woodson
"Connor is fantastic to work with"
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Billy Lipcamon

September 6, 2025

5  out of  5
rating by Billy Lipcamon
"These guys are great! Its hard to find an insurance company that treats you like family, and and thats exactly how I felt switching my insurance over from my previous provider. Each member i talked to made sure I completely understood what I was getting and was happy with it. Keep up the great work!"
We responded:
"Thank you for your generous review, Billy! As our customer, we view you as family and take pride helping you feel confident and comfortable with your decision to switch to us. We look forward to continue to help you out in the future!"
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zorkerman

September 6, 2025

5  out of  5
rating by zorkerman
"Connor and State Farm saved me a TON of money over Allstate. He and his people were super easy to work with and very responsive to my questions and concerns. I recommend his agency if you are looking for auto insurance."
We responded:
"Thank you for your review! We value you as a customer and are glad we could help you save a ton of money, while keeping the process easy and responsive for you!"
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Don Beachem Jr

September 5, 2025

5  out of  5
rating by Don Beachem Jr
"I can’t say enough good things about working with Erin, Collin and Connor! From the beginning, I was a bit skeptical about switching to a new insurance company, but they quickly put my worries to rest. Both Erin and Collin were professional, patient, and extremely knowledgeable. They took the time to explain everything clearly and made the process smooth and stress-free. Their customer service went above and beyond, and I left feeling confident that I made the right choice. Highly recommend this team for anyone looking for reliable and trustworthy insurance support! Connor even jumped on the call to assure me that he was in fact not a scam lol. Sorry about that Connor!"
We responded:
"We’re honored by your positive feedback! We are very happy to have you as our customer and take pride in helping provide a smooth process with transitioning over, being professional, patient, and knowledgeable. We are also glad we could help with your peace-of-mind with switching over! If you need anything else moving forward, we are here to assist you!"
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James Jeffords

September 5, 2025

5  out of  5
rating by James Jeffords
"With me traveling as much as I do, if I need documentation, the staff is quick and go out of there to get what I need in a timely manner. Much Thanks"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to quickly help with documentation or whatever else you need!"
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Nancy Morris

September 5, 2025

5  out of  5
rating by Nancy Morris
"Isaiah was excellent to work with as far as getting the policies and Erin was excellent in explaining about the agency and helping to cancel the policies from the old insurance company. It was a pleasure to do business with them!"
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Tracy White

September 4, 2025

5  out of  5
rating by Tracy White
"Great people to work with! Very pleased with the way they treated me. When they said they would get back with me they did so on my time and very promptly, professionally and let me know exactly how many and who they had working in their office so I didn’t have to worry about someone scamming me. They where very understanding about my medical condition and if I needed them to repeat something they did so without get frustrated with me. Awesome group to work with ❣️"
We responded:
"Thank you for your generous review, Tracy! We glad to have you as our customer and look forward to continually providing simple, prompt, and professional service for you!"
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Joe Middendorf

September 4, 2025

5  out of  5
rating by Joe Middendorf
"I spoke with Collin yesterday who was great to speak with and he found me a much better rate on my home and auto insurance which included better coverage. Erin spoke with me today to complete the onboarding process and she was great on keeping the process quick and easy. It will be easy for me to recommend this agency to others due to having good rates and great employees."
We responded:
"Joe, we are happy to have you as a customer! Glad that we were able to help you save money with a better rate for your home and auto insurance and get you better coverage! Keeping our onboarding process quick and easy is something that we strive for! Thank you for your review and referrals!"
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Vinit Hendre

August 20, 2025

5  out of  5
rating by Vinit Hendre
"Cory & Collin are the best insurance agents I have ever seen. They are prompt, fast, and super helpful to get any kind of insurance with State Farm. Highly recommend these guys and their support!!"
We responded:
"We appreciate your review! A value in our office is providing prompt, fact, and super helpful service, so we are happy to hear that you've had a great experience! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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jon wirsz

August 19, 2025

5  out of  5
rating by jon wirsz
"So far, so good. Quick and responsive!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are here to provide efficient, quick, and responsive service!"
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janaye moore

August 18, 2025

5  out of  5
rating by janaye moore
"Great customer service provided by Erin and Carter. Highly recommend speaking to either one of them efficient and direct."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with efficient, direct, and great customer service! If there is anything else we can do for your insurance needs, just let us know!"
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Rick Mccoy

July 25, 2025

5  out of  5
rating by Rick Mccoy
"This team was great, getting our insurance. We are paying almost half of what we were paying before on our automotive insurance, with better coverage and half the deductible. Thank you all!!"
We responded:
"Rick, we are grateful to have you as a customer! Glad we could help you cut your deductibles and payment in half and get you better coverage! Looking forward to servicing your needs!"
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Michael Newhouse

July 18, 2025

5  out of  5
rating by Michael Newhouse
"Greatly appreciate Collin and Erin getting me switched over and saving on my Auto Policy! Hands down best team! Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know we were able to help you save money and get you the coverage you need when switching over! Thank you for trusting us with your business!"
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william morris

July 15, 2025

5  out of  5
rating by william morris
"Best in the business! Will do everything in his power to give you the best rates while giving you the best customer service you could ever ask for out of an insurance agent!"
We responded:
"Thank you for your 5-star review! We're happy to help give you the best rates for the coverage that you need, and our goal is to provide the best customer service for you!"
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Mark Mellen

July 15, 2025

5  out of  5
rating by Mark Mellen
"Received call from State Farm: Metcafe’s.Insurance Spoke with Connor as I had a request to get a quote on Saturday online site. I was pleasantly surprised with the great customer service on onboarding my insurance needs and taking time to buy better insurance than what I had. I spoke with Erin who provided assistance in more details and how there office helps their clients, provided support in leaving my prior insurance company. Then sent additional follow up email with all the details we spoke about. Wonderful customer service!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service and helping with your insurance needs at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ken Duffy

July 9, 2025

5  out of  5
rating by Ken Duffy
"Connor is much more than an insurance agent providing coverage. He looked into everything to ensure I had the proper cover for my personal situations. Connor also took time to explain beyond just coverage and how to make sure my policies are set up to work for me and benefit me in the future."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Daniel Krapausky

July 2, 2025

5  out of  5
rating by Daniel Krapausky
"Collin and Erin are perfect examples of what customer service should be. I’m getter better coverage at a better rate with better customer service."
We responded:
"We appreciate your review! We are happy to help you get better coverage and hear that you have experienced great customer service - two things we work hard to do in our office! Looking forward to serving you in the future!"
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Erin Allen

June 25, 2025

5  out of  5
rating by Erin Allen
"Highly recommend Connor Metcalfe Insurance Agency! My previous insurance company dropped me due to administrative error on their end leaving me with no coverage. Connor was able to set me up with more coverage than I had before and somehow even saved me more money than I was spending before - a win in my book!! The set up was quick and painless. I even got Drive Safe & Save set up to give me additional discounts for being the good driver I already am 😉 go see Connor & his team for incredible options!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Patti Duboe

June 7, 2025

5  out of  5
rating by Patti Duboe
"Collin Sparks did an excellent job explaining insurance coverages and rates for our autos and property. And Erin Allen followed up with a welcome call where she reviewed everything. Furthermore she did a conference call with our current insurers to initiate cancellations. It was comforting having a professional on the line to ask questions I would not have thought to ask. She is the best!! So glad we switched to Connor Metcalfe’s Agency."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Stephen Deal

June 4, 2025

5  out of  5
rating by Stephen Deal
"Very friendly office staff, and sales agents. Thank you Isaiah and Erin for helping me save money and have a seamless transition from my other company."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to have helped you save money and make the transition process seamless! We look forward to continuing to support your insurance needs."
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Betty Compton

June 2, 2025

5  out of  5
rating by Betty Compton
"Both Connor and Erin were very helpful. Connor got me more coverage than i had previously with lower deductible. I was very pleased with him. Erin helped me through the process of canceling my previous policy and was very helpful with setting up my state farm app. I am very pleases with the service i received"
We responded:
"Betty, we appreciate your review! We are glad we helped with getting you more coverage and lower deductibles, as well as helping with a smooth transition to our office!"
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chris rorem

May 22, 2025

5  out of  5
rating by chris rorem
"Once again, Impeccable customer service. Erin shared important information about our insurance. She has a joyful disposition, making our experience pleasant. We are so glad we switched to State Farm."
We responded:
"Thank you for being a valued customer and are thrilled we could share important information to help with a pleasant experience!"
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Mike

May 6, 2025

5  out of  5
rating by Mike
"Very excellent service and prices. Very helpful and knowledgeable."
We responded:
"Thank you for your 5-star review! We value you as our customer and take pride in providing excellent service. Glad we could help get you a better price! Looking forward to taking care of your insurance needs in the future!"
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D Kolaman

April 16, 2025

5  out of  5
rating by D Kolaman
"Excellent service very customer service focused and excellent policys"
We responded:
"We’re thankful for your kind feedback! It’s our pleasure to provide excellent customer service when helping you with your insurance needs. Looking forward to assisting you in the future!"
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Rick Cooke

April 9, 2025

5  out of  5
rating by Rick Cooke
"Had a very pleasant experience with Collin today, very polite and extremely helpful. Actually the whole staff sounds like a great group of guys with honesty and integrity. Thanx Collin, ur Awesome 👍😎"
We responded:
"We appreciate your review! We are delighted to help you get the right coverage in place! Honesty and integrity are core values at our office!"