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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rick Cooke

April 9, 2025

5  out of  5
rating by Rick Cooke
"Had a very pleasant experience with Collin today, very polite and extremely helpful. Actually the whole staff sounds like a great group of guys with honesty and integrity. Thanx Collin, ur Awesome 👍😎"
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Helen Rose Hayes

April 8, 2025

5  out of  5
rating by Helen Rose Hayes
"Collin was very helpful at a very stressful time for me & I really appreciated it- Thank you Collin"
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Aprel Thomas

April 1, 2025

5  out of  5
rating by Aprel Thomas
"Great agent. Very helpful. Glad to be with State Farm"
We responded:
"We’re honored by your positive feedback and are pleased that we could be very helpful in servicing your insurance needs! Looking forward to having you as a valued customer!"
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Mia Kilgore

March 29, 2025

5  out of  5
rating by Mia Kilgore
"Such a great experience! Insurance is usually a drag for anyone but Connor with State Farm gave me such an amazing rate and most importantly something that's affordable! He made it an easy and stress-free process! Very kind! Thank you Connor!"
We responded:
"Mia, thank you for your kind review! We're happy that we could help get an affordable rate on your auto, renters, and life insurance needs. We look forward to assisting you moving forward!"
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Michael Davis

March 17, 2025

5  out of  5
rating by Michael Davis
"Great experience from beginning to signature. Collin Sparks did a great job helping me determine the best coverage at my price point for my cars and townhouse."
We responded:
"Michael, thank you for your 5-star review! We are happy to help get you the proper insurance coverage on your cars and home!"
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Tom Sarna

March 12, 2025

5  out of  5
rating by Tom Sarna
"Collin Sparks was a great agent that helped me with all aspects of opening an auto insurance policy with State Farm. He did so well, I decided to also change my rental insurance to State Farm."
We responded:
"Thank you for your review! We greatly appreciate you as our customer and are pleased to help with you auto and renters insurance!"
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Logan Piker

March 7, 2025

5  out of  5
rating by Logan Piker
"Outstanding service! Collin Sparks was knowledgable, responsive and made securing my life insurance easy. Highly recommend."
We responded:
"Logan, thankful for your feedback! Collin is one of the best, and am glad he was able to share his expertise in getting your life insurance setup!"
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Amanda Mosley

March 4, 2025

5  out of  5
rating by Amanda Mosley
"Very respectful,helpful on explaining everything and extremely fast about getting back with you. Definitely recommend using him!!!"
We responded:
"Thank you for your generous review! We're happy we could assist with simplifying your car insurance process!"
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Isaac Nordyke

February 28, 2025

5  out of  5
rating by Isaac Nordyke
"Zay made the process of buying insurance for my new vehicle easy! The customer service is awesome from him and everyone one there."
We responded:
"Thank you for reviewing our State Farm office! Providing exceptional customer service for our customers is our top priority. We are glad we could help get your auto insurance coverage taken care of!"
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Ash Ray

February 26, 2025

5  out of  5
rating by Ash Ray
"I had outstanding service by Isaiah, he helped my wife and I through the process of switching insurance companies. He was friendly and just overall amazing customer service skills."
We responded:
"Thank you for your 5-star review! Our office is grateful to have you as a customer, and glad we could help you get your auto, home, and life insurance setup!"
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April Griffin

February 26, 2025

5  out of  5
rating by April Griffin
"This is one of the Best Customer Experience I’ve ever experienced. His.knowledge and Customer Service skills definitely sold me. I left my current Insurance Carrier, Progressive to come to State Farm. Get Your Quotes Today💪🏾💪🏾💯💯"
We responded:
"Thank you for reviewing our State Farm office! We’re pumped to know you had a positive experience with us, and that we were able to get you better coverage for your autos, renters, and life insurance! We look forward to continuing to support your insurance needs."
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Darien Metcalfe

February 21, 2025

5  out of  5
rating by Darien Metcalfe
"Connor works with diligence and integrity in helping customers feel more comfortable with what feels like a big decision in purchasing insurance. With so many options, Connor goes above & beyond to care well for customers - listening and understanding their individual/family needs, which creates a more trusted and secure relationship. Lastly, he and his team strives for excellence & honesty in everything they do. Connor has personally helped me through the life insurance process providing great knowledge & wisdom. He instilled hope around opportunities for generational wealth & stability with investing now. Thanks Connor for creating a warm & family-friendly business culture that we can all be a part of!"
We responded:
"Thank you so much for your kind review! Our office takes pride in helping serve our customers and community with covering their needs, simplifying the insurance process, and personalizing a plan for you and your budget."
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KIM McGinnis

February 17, 2025

5  out of  5
rating by KIM McGinnis
"Connor was a great help for me to go over the policy and make me feel that I made a good decision on joining State Farm it is a much better deal than All State Thank you for your support and service."
We responded:
"Kim, thank you for your kind words! We are super glad that we were able to help you take care of your insurance needs and help you save on your coverage!"
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Barbara Cook

February 17, 2025

5  out of  5
rating by Barbara Cook
"Connor was very patient with me. He explained all the benefits and options for auto insurance. I’m an elderly lady and he spent extra time making sure I understood everything. I was quite impressed with his understanding and great customer service. A real pleasure to work with. He was able to get me a much better rate than I was currently paying."
We responded:
"Barbara, thank you for your 5-star review! My State Farm team and I are happy to be able to help simplify your insurance experience and cover your needs!"
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Jefferey Bonn

February 14, 2025

5  out of  5
rating by Jefferey Bonn
"Collin helped me get life insurance and took the time to explain all the options to me . He is great to work with. I’ll be bringing all my insurance needs to this Metcalfe team !"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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James Heilman

February 12, 2025

5  out of  5
rating by James Heilman
"Connor was a pleasure doing business with you. He saved me $1000 a year. And I have more coverage than I had before."
We responded:
"Jim, thank you for your review! We were happy that we were able to get you more coverage on your auto, home, and liability umbrella policies and save you money! "
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Lesli METCALFE

February 8, 2025

5  out of  5
rating by Lesli METCALFE
"Connor and his team are always very professional and helpful in giving excellent customer service. Making sure our auto, home, and life insurance policies met our coverage needs and stayed within our budget, Connor laid out policy options clearly and gave good insights to make our decisions easy and painless."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Natalie Pritchard

February 3, 2025

5  out of  5
rating by Natalie Pritchard
"This office is the best!!! Easy to talk to and answered all my questions. Collin was over the top. Thank you to the Metcalfe office for everything!!"
We responded:
"Thank you for your kind words, Natalie! We are glad that we are able to help with all of your insurance needs!"
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Kassidy Metcalfe

January 31, 2025

5  out of  5
rating by Kassidy Metcalfe
"Connor and his team are incredibly friendly, knowledgeable, professional! They have helped personalize a plan for my car, home, umbrella, and life insurance needs all while simplifying the process! Highly recommended working with his team!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. We are looking forward to continue to assist you in the future!"
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Kristen G

January 31, 2025

5  out of  5
rating by Kristen G
"Connor is so personable, kind, and knowledgeable of the insurance industry. I really trust him and his team do an incredible job. Could not recommend him more!"
We responded:
"We’re thankful for your feedback and kind words! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Nate Sprague

January 31, 2025

5  out of  5
rating by Nate Sprague
"Collin Sparks provides outstanding service. Knowledgeable, friendly, and highly efficient. Highly recommend for insurance needs!"
We responded:
"We appreciate your review! We're glad to hear you had a great experience with Collin! We look forward to assisting you moving forward."
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Chris Priebe

January 31, 2025

5  out of  5
rating by Chris Priebe
"Great customer service and very personable. Made me feel like an actual human being instead of another policy number. Helped me save a bunch of money too!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Joan Phillips

January 28, 2025

5  out of  5
rating by Joan Phillips
"He provided excellent customer service and was a pleasure to work with. Conner was able to increase my coverage AND lower my payments. State Farm has always been out of my price range, but not anymore! Now when I have a claim I can call his office. No more 800 numbers and retelling my story to strangers every time I need something."
We responded:
"Thank you for your kind words and 5-star review! We appreciate you trusting us with taking care of your insurance needs and look forward to the future together!"
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Rick Demski

January 15, 2025

5  out of  5
rating by Rick Demski
"Collin and Connor were able to provide me with more coverage at a lesser cost than my previous insurer! Quick and easy!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Linda Stanford

January 8, 2025

5  out of  5
rating by Linda Stanford
"Collin provided outstanding service and I could hear the smile in his voice. I was apprehensive about switching but after asking several questions I made a decision to switch. The process was easy and Collin remained on the line with me while I completed the process. I’m delighted that I’m saving money, thanks to Collin."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"